At the Domestic Airport, if you have flown in with Qantas you will arrive at Terminal 3. (If you have taken a domestic flight with ""Jetstar", "Virgin blue", "Rex" or "Tiger" please check the details for Terminal 2.)
YOU MUST CALL US FROM THE AIRPORT WHEN YOU GET TO THE ARRIVALS HALL!
Using the payphones call the 1800 freecall number
YOU MUST THEN WAIT FOR PICK UP AT BAGGAGE CLAIM 5 INSIDE THE TERMINAL
You will find a pay phone near Baggage Claim 5. Baggage claim 5 is not used and there will rarely be people in or around this carousel. This is exactly where we need you to wait for the bus driver.
Please, if you are not sure about the terms and condtions for free pick up, click here.